1. Purchasing our Lifetime Warranty / Order Insurance provides peace of mind by covering the cost of your item (excluding shipping fees) if it doesn't perform as expected during its production lifespan.

   • Coverage Exclusions:

     • Misuse
     • Wear and tear
     • Product discontinuation

   • Definition of "Lifetime":

     • Refers to the duration the product remains in production.
     • The warranty can be canceled without prior notice to the customer.

   How to Utilize Your Warranty:

   1. Document the Issue:

      • Capture a photo or short video of the item.

   2. Submit a Request:

      • Visit our Contact Form page and select "Lifetime Warranty" as the category.
      • Attach the photo or video.

   3. Await Response:

      • If a replacement is approved, expect an update within 48 hours.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.