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If you notice a charge labeled "nighted-eu" on your billing or bank statement, it typically indicates a purchase from our store or our parent company. This charge may also appear when a subscription renews or if a family member made a purchase on your behalf.
Steps to Identify the Charge:
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Search Your Email:
- Look for emails with subject lines like "Thank you for your purchase" or "Order summary."
- Locate a receipt that matches the amount on your billing statement.
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Verify the Sender:
- Check the sender's email address on the receipt.
- Visit the sender's website to confirm if it aligns with our store.
- On the email receipt, identify sender of the email and check the domain's website. Example, "support@DOMAINWEBSITE.com"
Contact nighted-eu Support
If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact nighted-eu Customer Service.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.